JayBee Safety as the data controller is committed to protecting your privacy and complying with the General Data Protection Regulations (GDPR).
As part of business, JayBee Safety collects and processes personal data relating to our clients. This statement sets out the basis by which we collect and process the personal data of clients and your rights in respect of your personal data.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
It is important that you read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.
How we collect your Personal Data
We collect information from emails, phones calls, meetings and our company website.
What personal data do we collect
We collect a range of personal data about you including:
- Your name, address, email address, telephone number and other contact information that allow us to meet our organisational and statutory obligations to you
- Financial Data including bank account and payment card details.
- Transaction Data including details about payments to and from you.
- Marketing and Communications Data including your preferences in receiving marketing from us and your communication preferences.
- Information about your computer and about your visits to and use of our website
What if you do not provide personal data
You are under no statutory or contractual obligation to provide data to us. However, if you do not provide the information, we may not be able to help you further.
The purpose and legal basis for processing the data:
We may use your personal data in the following ways:
- Update clients on events and announcements which may be of interest
- Make bookings for our services
- Comply with legal obligations which we are subject to
- Deliver services and support to you and manage those services we provide to you
- Respond to requests from you where you have given consent for us to send you information via email, text, telephone or post about our services
- Help investigate any worries or complaints you have about our services
- Carry out our obligations arising from a contract with you
- To send you communications about services we provide to you or required by law i.e. related to your contract with us. These communications will not contain any marketing material
- It is necessary to perform our statutory duties
- To invoice you for our services, this is a legitimate interest as we need to maintain our accounting and tax records
The processing is necessary for the performance of the contract with you, to comply with legal obligations and for the purposes of legitimate interests pursued by JayBee Safety.
Please note where we are relying on consent to process your personal data, you have the right to withdraw this consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.
Sharing of your Data
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement.
Information will be shared internally within the JayBee Safety team should they need to contact you about your booking or to advise you of new services we may offer.
We will not transfer your personal data outside of the European Economic Area
Retention of Personal Data
JayBee Safety will retain your information whilst you are a client, unless you request deletion of your information.
If you no longer use our services, your information will be stored for twelve months under legitimate business interest and then securely destroyed and removed from our database.
Storing Personal Data
The security of your Personal Data is very important to us. We will adopt physical, technical and organisational measures to ensure the security of Personal Data. This includes the prevention of loss or damage, unauthorised alteration, access or processing and other risks to which it may be exposed by virtue of human action or the physical or natural environment.
Changes to the privacy notice
This notice will be updated from time to time to reflect both the latest data protection laws and how we use and process your data. We reserve the right to update this privacy notice at any time.
You have the following rights in relation to your personal data:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
If you wish to exercise any of the rights set out above, have any questions or feedback about this notice please contact the Data Protection Officer (DPO) Julie Brown
Address: 2 Lodge Farm Cottages, Lodge Lane, Beaulieu, SO42 7XP
For more information on Data Protection in general, or if you wish to make a complaint relating to how your personal data has been used, please contact the Information Commissioner Office. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may refuse to comply with your request if your request is clearly unfounded, repetitive or excessive.